SHINDA BINGOPrivacy policy
Last updated 2 November 2026. How Greatech Technologies Limited collects and uses your personal data when you play Shinda Bingo at shindabingo.com, under the Data Protection Act, 2019.
Who is responsible
Greatech Technologies Limited, Chelezo Apartments, 15C, Nairobi, is the data controller for this website. Questions about your data can be sent through the support form; choose “Privacy or my data”.
What we collect
| Data | Why |
|---|---|
| Name, mobile number and date of birth | To open your account, confirm you are 18 or older and keep one account per person |
| Password (stored only as a scrambled hash we cannot read) | To sign you in |
| Codes texted to you | To confirm your number, password resets and withdrawals; they expire after 5 minutes |
| Tickets, results and balance | To run the game, pay winnings and show your history |
| Deposits and withdrawals, including M-Pesa references | To move your money, deduct and pay tax to KRA, and meet anti-money-laundering rules |
| IP address, device type and sign-in times | To keep accounts secure, stop fraud and fix faults |
| Messages you send us, including complaints | To answer you and keep a record of how we handled it |
| Your choice to take a break | To stop you playing or depositing until it ends |
We do not collect your location, contacts or photos, and we do not sell your data or show you third-party advertising.
Our legal reasons
- Contract: running your account and the game you sign up for.
- Legal duty: age checks, tax, gambling licence conditions, and anti-money-laundering and fraud rules.
- Legitimate interests: keeping the service secure and working, and handling complaints.
We do not send marketing messages. If we ever want to, we will ask for your consent first, and you can withdraw it at any time.
Cookies and storage
We use one cookie, which keeps you signed in. It cannot be read by scripts and lasts up to 30 days or until you log out. Your browser also stores your sound settings and whether you have seen the launch screen. We use no advertising or tracking cookies.
Who we share data with
- Mobile networks and SMS providers, to deliver the codes we text you.
- Safaricom (M-Pesa), to send and receive your payments.
- Our hosting provider, which runs our servers in Germany (European Union). Data sent there is protected by safeguards required by the Data Protection Act, including encryption in transit and strict access controls.
- Authorities, such as the Kenya Revenue Authority, the Gambling Regulatory Authority of Kenya, the Financial Reporting Centre or the police, when the law requires it.
How long we keep it
We keep your account, ticket and payment records while your account is open and for at least 7 years after it closes, because tax and anti-money-laundering laws require it. Codes we text you stop working after 5 minutes and can only be used once. Sign-in records (time, IP address and device type) are kept while your account is open.
How we protect it
All traffic to this site is encrypted (HTTPS). Passwords are stored with a strong one-way hash. Access to player data is limited to staff who need it for their job.
Your rights
You have the right to be told how your data is used, to see a copy of it, to have it corrected, to object to some uses, and to ask for it to be deleted where we are not required by law to keep it. Send your request through the support form. We may ask you to confirm your identity first.
If you are unhappy with how we handle your data, you can complain to the Office of the Data Protection Commissioner.
Children
Shinda Bingo is for adults only. We do not knowingly collect data from anyone under 18 and close any such account we find.
Changes
If we change this policy we will update the date at the top, and tell you in the app if the change affects how we use your data.